Terms of Service

Terms of Service

Last updated: March 18, 2026

These Terms of Service govern Your access to and use of the website, services, and programs provided by OptiBalance Clinic. By accessing or using Our Service, You agree to be bound by these Terms. If You do not agree with any part of these Terms, You should not use the Service.

 

INTERPRETATION AND DEFINITIONS

INTERPRETATION

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of singular or plural usage.

 

DEFINITIONS

• Company refers to OptiBalance Clinic, located in Yardley, Pennsylvania, United States.
• Service refers to the website, consultations, treatments, programs, and related services provided by OptiBalance Clinic.
• Website refers to the official OptiBalance Clinic website.
• You refers to the individual accessing or using the Service.
• Providers refers to licensed medical professionals affiliated with OptiBalance Clinic.


MEDICAL DISCLAIMER

All information provided on the Website is for informational and educational purposes only and is not intended as medical advice. The content does not replace professional medical evaluation, diagnosis, or treatment.
You should always consult a qualified healthcare provider before starting or modifying any treatment plan. Use of the Service does not establish a provider patient relationship unless explicitly confirmed through a formal consultation.

 

ELIGIBILITY

You must be at least 18 years old to use Our Service. By using the Service, You confirm that You meet this requirement and are legally capable of entering into binding agreements.

 

SERVICES AND APPOINTMENTS

OptiBalance Clinic provides hormone optimization, metabolic health services, consultations, and related treatments.
Appointments may be scheduled through the Website, phone, or third party platforms. By booking an appointment, You agree to provide accurate and complete information.
We reserve the right to reschedule or cancel appointments due to provider availability, medical necessity, or operational reasons.

 

PAYMENT TERMS

OptiBalance Clinic does not accept medical insurance. All services are self pay unless otherwise stated.
Payment is due at the time of service unless prior arrangements are made.
Fees for services, consultations, lab testing, and treatments will be disclosed prior to purchase or booking.
All payments are non refundable unless otherwise stated in writing.

 

CANCELLATION AND NO SHOW POLICY

We require advance notice for appointment cancellations or rescheduling.
Failure to provide sufficient notice or failure to attend an appointment may result in a cancellation or no show fee.
Repeated missed appointments may result in limited access to future bookings.

 

LAB TESTING AND RESULTS

Certain services may require laboratory testing. You agree to follow all instructions related to testing.
Lab results are reviewed by licensed providers and used to guide treatment recommendations.
Results and recommendations are provided for clinical use and should not be interpreted without professional guidance.

 

TELEHEALTH SERVICES

Some consultations may be conducted via telehealth. By using telehealth services, You acknowledge:
• There may be limitations compared to in person visits.
• Technology failures may occur.
• You are responsible for ensuring a secure and private environment during the session.

 

USER RESPONSIBILITIES

You agree to:
• Provide accurate, complete, and current information.
• Follow medical instructions and treatment plans provided by licensed professionals.
• Use the Service only for lawful purposes.
• Not misuse, disrupt, or interfere with the Service or Website.

 

INTELLECTUAL PROPERTY

All content on the Website, including text, design, branding, graphics, and materials, is the property of OptiBalance Clinic and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.

 

THIRD PARTY SERVICES

Our Service may include links or integrations with third party platforms such as scheduling tools, payment processors, or communication systems.
We are not responsible for the policies or practices of third party providers.

 

LIMITATION OF LIABILITY

To the maximum extent permitted by law, OptiBalance Clinic shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Service.
All services are provided on an as is and as available basis without guarantees of specific results.

 

INDEMNIFICATION

You agree to indemnify and hold harmless OptiBalance Clinic, its owners, providers, employees, and affiliates from any claims, damages, or liabilities arising from Your use of the Service or violation of these Terms.

 

TERMINATION

We reserve the right to suspend or terminate access to the Service at any time, without prior notice, for conduct that violates these Terms or is harmful to the Company or others.

 

GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, United States.

 

CHANGES TO THESE TERMS

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Service constitutes acceptance of the updated Terms.

 

CONTACT US

If You have any questions about these Terms of Service, You can contact Us:
• By email: info@optibalanceclinic.com